Customer Support

Help Desk
Have any questions? Contact us, we will help you with any enquiry via telephone in term of technical support, order and delivery. Individual hand phone number also available for your conveniency. Have any questions? Contact us, we will help you with any enquiry via telephone in term of technical support, order and delivery. Individual hand phone number also available for your conveniency.

Email
Write to us for any sales enquiry, order & delivery arrangement or technical consult. Department email address is available to help you get the correct department.

Schedule Delivery
With this, customer are assure of regular delivery coupled with just in time practice. We will help you to implement delivery activities base in your schedule date. It save time and space.

In House Visit
Our sales personal will always keep in touch with all customers by paying a visit to customer premise from time to time.

Technical Support

On Site Maintenance and Servicing
We provide onsite maintenance and servicing for all Hitachi Ink Jet Printer models. Each service will be handling by our well trained service engineers. Understand the essential of technical support, we have the largest technical team with total 19 Service Engineers to sure we have sufficient manpower to overcome customer needs.

Service Agreement
We provide different maintenance service program driven to customer demand
(A) Preventive Maintenance Service Program
(B) Routine Maintenance Service Program

Back Up Machine On Loan
We are able to loan a machine for customer in case there be a major breakdown.

User Training
We offer our personal complete training in operations and maintenance of Hitachi Ink Jet Printer. Courses are practical with hand on approach. Certificate will be awarded after completing training.

Spare Part Kits
Full range of spare parts is available for replacement. So, no worry of shortage problem.